Typhur Dome Troubleshooting questions

Why is the coating on the bottom and sides of my air fryer basket wearing off?

This is a normal occurrence, as the coating may wear down due to occasional contact with metal parts inside the basket during use. However, if the coating inside the basket (where you place food) peels off extensively, please contact our customer service team for assistance.

Why is there a lot of smoke during cooking?

When cooking high-fat meats, we recommend using the Steak mode to help reduce smoke. Additionally, before cooking, make sure to clean any grease from the heating element to prevent smoke from forming due to high-temperature grease buildup.

Why does the bottom heating element turn red during cooking?

To ensure optimal cooking results, the bottom heating element may stay on for a longer period in certain modes to provide sufficient heat to the cooking surface. It’s normal to see the heating element turn red for a short time. Typhur has conducted rigorous aging tests on the entire unit to ensure the reliability of the heating components.

Why doesn’t the product have a preheat function?

The Dome2 includes a preheat function integrated into the Pizza and Steak cooking modes. For other modes, if preheating is required, you can manually set the temperature and time based on the food you're cooking. Typically, we recommend a preheating time of about 5 minutes.

Does not switch on.

• Check if the plug is inserted in the outlet properly
• Try a different outlet and check the fuses

Display screen not responding.

• Wipe out any moist or any other liquid immediately and always keep the display clean and dry

Display Error Code "E11".

• Switch off the device and unplug the power cord. Allow device to cool down to ambient temperature before switching back on. Contact customer service if the error code persists.

Display Error Code "E1", "E2", "E3", "E4", "E12" and "E16".

• Switch off the device, disconnect the power supply, wait briefly, reconnect the power supply, and proceed to switch on the device again. Contact customer service if the error code persists.